Managed services provider, Data Electronics Group, has increased its margins by 15% since implementing a new managed services platform from iQuate.
By automating the day‐to‐day management of client networks, as well as its own data centres, iQRMS has enabled DEG to expand its customer base by 30%. It has also helped catapult the company into the Deloitte Fast 50 for [...]
When a local company was fined for using unlicensed software, management at Tampa Bay Water asked ’could we be next?’. The honest answer was ‘maybe’, making an up to date inventory of software a priority.
Manual Auditing Is Not Feasible
“We needed to know at all times what software was installed on our computers, but it simply wasn’t feasible [...]
April 12, 2009 – 12:45 pm
One of the UK’s largest banks had launched an ambitious desktop refresh programme but, with users selecting software on a whim, skyrocketing costs threatened to derail the initiative.
Software Free for All
A desktop refresh programme had been launched, covering a total of 13,750 machines. However, initial budgets had quickly proved inadequate, as user software requests were [...]
April 12, 2009 – 12:23 pm
Managing the network infrastructure for some of the world’s largest companies is demanding, but inadequate information regarding the networks to be supported adds unnecessarily to cost and complexity.
Poor Inventory Information Costs Money
Our client – one of the largest global network services providers – suspected that some customers were being under billed, because support was being [...]
April 12, 2009 – 11:18 am
Using network intelligence (provided by iQSonar) to cut energy costs, managers in one financial institution also reduced it’s IT related carbon footprint.
Having read somewhere that a server can have the same carbon footprint as 2 SUV’s, one of the institution’s IT team suggested running a network inventory at the weekend. The results of a network [...]
April 12, 2009 – 11:02 am
One of our large UK customers recently received notification from Cisco that certain models of switches were approaching end of life and would soon be due for replacement.
Needless to say such a major refresh of this infrastructure had not been budgeted within the current year, indeed with stinging IT cuts generally it was very unwelcome.
The [...]
April 11, 2009 – 12:11 pm
Our partners are all too aware that the changed economic climate has resulted in IT budgets being slashed and many key projects being delayed, postponed, or even scrapped. The implication is that how organizations are buying and implementing IT has changed.
But it is not all bad news, some partners are making good progress despite the downturn [...]
Many of the managed service providers among iQuate’s customers have increased revenue by up to 50% by tackling systemic under charging. Here are just a few recent examples:
One MSP client was paying for support based on 12,000 ports, but a scan (using iQSonar) found that this underestimated the scope of the network by 25% (3,000 ports).
Another service [...]
How mapping applications to infrastructure played a key role in successfully consolidating 20 data centres into one.
Data Centre Consolidaton Plans
One of our clients, a major UK Bank, was planning to consolidate 20 data centres into one. This initiative represented a key pillar of the bank’s overall IT strategy and was aimed at underpinning business competitiveness [...]
Everybody is aware of the challenge of maintaining an accurate inventory of large distributed IT networks. But, the extent by which estimates can be out takes most managers by surprise.
With hardware and software coming and going all the time, maintaining central control proves difficult. But the implications for all aspects of IT management and in [...]
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