iQRMS - IT Service Management Made Easy
Request an iQRMS Demo nowTraditional IT management and monitoring solutions are often aimed at large corporations and enterprises. Those aimed at the SME are typically excessively simple and lack important features, which means companies are forced to buy several point tools and attempt to integrate them into a single solution.
Help at last... iQuate now offers an effective alternative for IT Departments and Managed Service Providers.
iQRMS is a single, comprehensive software platform which integrates critical infrastructure management components in one, easy to use and cost effective solution.
- Helpdesk & Call Management
- Automated Service Level Management
- Server & Network Infrastructure Monitoring
- Desktop & Server Audit, Inventory, Risk Management & IT Compliance
- Data Analysis & Reporting
iQRMS is clientless and easy to configure with existing IT systems - saving you considerable time and effort. Once installed, you can manage the entire hardware and software estate via a single web-based portal, allowing you to better utilize your existing resources.
Because of its integrated functionality, iQRMS enables you to offer a broader range of value added services - not to mention richer volumes of data for analysis. Its scalable technology and license model means that you only pay for what you use, rendering iQRMS an indispensable solution.
iQRMS will ensure that you exceed expectations for System Availability, Performance and Service Level Management. iQRMS also eases the implementation and maintenance of best practice in IT environments (eg: ITIL, CoBiT, ISO 17799/ISO 27001 and BS7799).