IT OPERATIONS AND SERVICE
MANAGEMENT

Flexibility and a newfound agility in the data center have created a hub for more service-centric IT delivery. The challenge for Operations and Service Management is to cut through the complexity of physical, virtual, clustered and cloud-based technologies to realize the benefits that drive IT efficiency and cost savings.

How Can iQuate Help

iQSonar’s discovery and dependency mapping solution provides a complete view of data center infrastructure and the dependencies that underpin different IT services. Automatically feeding this comprehensive data directly into third-party

business and operational solutions, like ServiceNow, reveals the potential knock-on effects of any changes, empowering you to make better decisions.

iQSonar’s discovery and dependency mapping solution provides a complete view of data center infrastructure and the dependencies that underpin different IT services. Automatically feeding this comprehensive data directly into third-party business and operational solutions, like ServiceNow, reveals the potential knock-on effects of any changes, empowering you to make better decisions.

DISCOVER

Our unique discovery process spans the interconnections and relationships that create dependencies, from infrastructure through to the application layer across both legacy and hybrid architectures. iQuate supports a huge breadth and depth of technologies from leading vendors, including Oracle, IBM, HP, RedHat, VMWare, Microsoft, Cisco and Citrix.

INVENTORY

iQuate provides you with easy access to the highest quality inventory of assets and infrastructure dependencies in one central repository, helping you manage your IT operations and business critical services more effectively.

NORMALIZE

By removing conflicts and duplicates, amending misreported details, and by tracking infrastructure changes over time, iQuate provides you with invaluable assistance in populating CMDBs in fast-changing data centers that are increasingly service-centric.

RECONCILE

By pulling together infrastructure and application dependencies from heterogeneous environments, you can identify critical configuration items in the CMDB and service management tools that are important in managing and maintaining your current environment.

OPTIMIZE

With an accurate understanding of underlying data center assets and dependencies, iQuate enables you to optimize and leverage the most critical and high-cost IT assets in your infrastructure.

SHARE

Our open API architecture and connectors facilitate easy integration with leading IT service and asset management vendors, such as ServiceNow, providing you with a solid foundation for continuous improvement.

Learn how DHL is using our iQSonar product to optimize their software license position and save millions of dollars in the process

Learn More

Read our latest whitepaper on how dependency mapping is transforming IT and business operations

DOWNLOAD WHITEPAPER

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January 30th

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